15 Days to a Stellar Customer Experience!
15 Tweaks that you can implement to level up your customer experience and wow your Client every step of the way.
Your customer experience system may just be one of the most important systems in your whole business. It’s responsible for everything from the moment a client reaches out to work with you to the moment when the work is wrapped up and you want to ask for a testimonial.
A great customer experience will support you by increasing conversions and keep your clients happy and taken care of! But what makes for a great customer experience? Great question! That’s exactly what I want to show you!
We’re going to break your client experience into small easy bites so that you can build out your customer experience little by little as we go along.
During the next 15 Days, I’ll be sending you one small tweak you can make to create a Stellar Customer experience! Because you deserve your business to work for you, not against you!
We’ll spend the next 3 weeks building up a client management system that will make your clients feel heard and taken care of. Don’t believe it’s possible? Well, I’m here to show you it is!
What We’ll Cover:
Days 1-5 | ONBOARDING
Five steps to making your clients feel welcomed and taken care of right from the very first second they start working with you.
Days 6-10 | STAYING IN TOUCH
Avoiding communication conundrums and making your clients feel heard and understood.
Days 11-15 | WRAPPING IT UP WITH A BOW
Saying goodbye with a smile and what you can do to encourage reviews and repeat business!